Helpdesk at the first floor of CC is operative 09:00 am to 05:30 pm from Monday to Friday , Lunch hours (01:00 to 1:30 p.m). You can reach the desk using the internal phone number 5999 for registering complaints.
For registering complaints user can also mail to firstname.lastname@example.org
Students and project staff can login using their openldap username and password.
Faculty and staff can login using their ADS username (without the \\iitm\ before the username) and password - same as what they use for their IITM email account. Faculty and staff have their account on openldap too, the username being same as that on ADS except for the trailing "1". They can login here using their ADS account reset their openldap password.
Logged-in users can see another set of links on the right side pointing to protected pages (such a e-policy, documentation and user services).